Why Outsource to Etter+Ramli?
Etter+Ramli brings a degree of focus to serve the NetSuite client community in achieving
ultimate business value through these factors:
SKILLS
Our Success team facilitates all aspects of user support and skills enablement, technical development and maintenance, process compliance, control and monitoring.
DEDICATED RESOURCES
Every client gets the benefit of a dedicated Success Manager, supported by a highly skilled team of shared functional analysts, technical programmers and data architects.
PROVEN METHODOLOGY
It is designed to maximize value and achieve desired business outcomes. As a retained internal service, our proactive delivery is based on data-driven insights. We call it "Managed Success".
FOCUSED SUPPORT
We are practical and know what the business issues are that clients face post go live. We support over 950 users in 36 countries.
VALUE
We lower your total cost of ownership as you load balance the resourcing needed to run and advance your system effectively.
Skills & Dedicated Resources
Engaging in an outsourced admin as a managed service means you get one point of contact, supported by a team of professionals, covering customer engagement, development design, process automation, data engineering, and analytics, ensuring continuity of service.
LEADERSHIP
We align stakeholders, prioritize the areas for improvement, and put structure into the improvement process.
FUNCTIONAL DELIVERY
We enable and deliver the functional effort needed to realize effective monitoring, maintenance, and improvement of the system.
TECHNICAL & MAINTENANCE
We develop and maintain technical solutions needed for your operational excellence.
Our focused support provides guidance and structure to the administration process:
TRIAGE
AUTOMATION
Users must be stable and their issues resolved
Processes should
have limited human involvement
BUSINESS
PARTNERING
DATA & PROCESS COMPLIANCE
Reporting needs reliable and complete information
Stepping to the next level and coaching the business on how to expand value
Our Focus Enables
Your Success
We deliver aftermarket managed services and work with clients facing real business challenges in running NetSuite, and growing their business with the system.
We simply bring our knowledge and expertise, understand how to maximize our client's existing utilization, and are not vested in selling a software outcome.
Our Proven Methodology
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Etter+Ramli has a proprietary methodology consistently applied to yield amazing results, otherwise known as Managed Success. It is scope-defined and consists of flexible managed services that can be extended to meet your needs for internal NetSuite resources, from a shared desk solution to an intensive dedicated team.
Our methodology is focused on earning value from your NetSuite investment over the long term.
Elements of our
Managed Success
SUCCESS PLAN
Sets up and governs our client engagements so that we can
release value strategically and
align with our clients' objectives
ADMINISTRATIVE DISCIPLINE
These are administative tools designed as control around risks, change, documentation environment, among others, to better understand what growth really looks like.
RESOURCING MIX
We have client-side multi-skilled team of professionally certified NetSuite experts with our Managed Success methodology
ORTHODOX SOLUTIONING
We deal with process change, user traning, system personalization & configuration, and third-party support and tools needed for your operational excellence.
Higher Quality
Lower Risks
Lower Costs
Get The Best Value For You
By outsourcing your NetSuite admin to Etter+Ramli, you lower your total cost of ownership because you get all the skills you need when needed, a pool of certified and dedicated resources with domain expertise in NetSuite ready to support your engagement manager. This proven methodology is consistent across all processes, enabling you to share leading practices in running NetSuite from a practical perspective.
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QUALITY IS HIGHER
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BUSINESS GROWTH IS FASTER
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RISK IS LESSER
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TOTAL VALUE IS CHEAPER
Our experienced team of independent, unbiased NetSuite-certified Success Enablers that services clients across the globe, is retained as your extended, internal team as a Managed Service.
12
Certified Analysts
65
Years Combined Experience in NetSuite
36
Countries
5+
Proprietary Tools for Improved User Productivity
250+
Subsidiaries
900
Users
Let Us Show You What
Real Optimized Utilization
Looks Like
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Connect with us today and accelerate your journey through success to achieve the best business outcomes.