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About Etter+Ramli

​Revolutionizing NetSuite Managed Services through proactive, retainer-based partnerships that empower businesses to scale, optimize, and succeed.

Our Story & Mission

At Etter + Ramli, we believe true success with NetSuite comes from an ongoing, proactive partnership. Our journey began with a simple idea: to replace reactive, project-based consulting with a strategic, continuous support model. Today, our retainer-based NetSuite Managed Services empower businesses to achieve significant savings, seamless operations, and sustainable growth.

Our Mission

Our mission is to simplify NetSuite management while delivering measurable value—helping clients save costs, improve processes, and drive innovation.

Our Vision

We envision a future where every NetSuite user has a dedicated, strategic partner who ensures their system works for them 24/7, unlocking unparalleled efficiency and growth.

Our Leaders

Todd Kimpton

Founder &

Managing Partner

With over 25 years of NetSuite experience, Todd Kimpton—an Australian Accounting Professional based in Singapore—has led Etter+Ramli since 2012 after roles in NetSuite Professional Services and APAC’s ‘Tiger’ Shark program.

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Bernadette Evardone

Engagement & Success Manager

With 11 years of experience—a NetSuite Certified CPA and Engagement Manager at Etter+Ramli—leverages her multiple certifications to boost client productivity and deliver high-quality reporting.

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Ria Richardson

VP, Global Sales & Customer Growth

With over 27 years of sales and marketing experience, Ria Richardson—a former Oracle NetSuite executive—now helps clients significantly reduce costs by negotiating better terms and avoiding typical 15–20% annual increases.

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Jude

Arpon

Senior NetSuite Technical Developer

With 13 years of NetSuite experience and over 24 years in development—specializes in SuiteScript and system integrations, having led teams and delivered full-cycle custom applications across NetSuite environments.

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Meet Our Team

Our strength lies in our people. We have assembled a cross-functional team of NetSuite experts, including functional analysts, technical specialists, and strategic advisors — all dedicated to your success.

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Team Culture

We foster a collaborative, innovative, and customer-centric culture where every team member is empowered to drive success.

We Are Truly Independent

We’re on your side, not tied to NetSuite or any vendor

Our
Experience

200 years of combined Oracle NetSuite experience

Client
Support

Transform Your Oracle NetSuite Experience with Expert Guidance and Support.

Success Team

Skills Needed to Ensure Long Term Success

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FUNCTIONAL

Functional Expertise at Your Fingertips. They must know NetSuite backward. Professional Accounting is essential. Solid Business Analysis capabilities.

TECHNICAL

Technical Prowess Driving Innovation. Write technical specifications, Develop technical solutions, and update and maintain scripts.

LEADERSHIP

Leadership that Aligns with Your Vision. Work with stakeholders to plan out value release, and schedule priorities.

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COMMERCIAL

Commercial Management of the Vendor. Helps to renegotiated your subscription to ensure you're keeping your commercial agreement optimized.

Want to join the team?

Referral & Rewards Program

Know someone who’d be a great fit for our team? Participate in our Referral Rewards Program. When you refer a candidate who is hired, you can win a $1,000 credit applied to your next Etter + Ramli invoice.

Help us grow our talented team while earning rewards. Submit your referral through our streamlined online form.

​Join Our Customer Community

Don’t miss out on exclusive insights, expert tips, and the latest industry updates. Subscribe to our newsletter and be part of our growing community.

Subscribe to our NetSuite Insider Community for exclusive tips, product updates, expert insights, and best practices—delivered straight to your inbox.

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