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Administrating NetSuite for Long-Term Business Success:
A Practical Guide for CFOs and CIOs

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This whitepaper provides a practical guide for CFOs and CIOs on how to establish a cohesive NetSuite administration team that supports long-term business success. It emphasizes that a well-structured administration team can transform NetSuite into a robust foundation for sustainable growth and informed decision-making.

It outlines the true role of a NetSuite Administrator, which has evolved from a technical support role to a strategic asset. It highlights the core responsibilities of a NetSuite Administrator, which include user triage, process automation, compliance checks, and business partnering. It also emphasizes the importance of skills needed for success in NetSuite administration, such as functional expertise, technical proficiency, and strategic leadership. It provides practical examples of how these skills can be applied to real-world business challenges.

Finally, it discusses the importance of managing NetSuite administrators effectively, including establishing governance, documentation, and a support ticketing system. It also highlights the use of key performance indicators (KPIs) to drive NetSuite as a strategic asset.

This concludes by emphasizing that a NetSuite Administrator is a key strategic partner who can contribute directly to business efficiency, data accuracy, and decision-making. By following the steps and strategies outlined in the whitepaper, organizations can ensure that NetSuite becomes a dynamic, value-generating platform that actively supports their growth.

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Etter+Ramli is a managed service provider that is focused on enabling NetSuite customers to get  more value from their investment.

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©2024 by Etter+Ramli LLP, Managed Success for NetSuite. 

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