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"Stop wasting time and money on hiring, training, and repeating—you're stuck on the ride, and it's costing you more than you think."

Carousel of Frustration: The Cost of Internal Hires

Forever Home for Your NetSuite Needs

The Merry-Go-Round Calculator

A Day in the Life: Internal Admin vs. MSP

Your Forever Team: Built-In Expertise Without the Hassle

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Lifecycle of a NetSuite Administrator & Customers If They Do Nothing

A typical administrator will only cover 1 out of 3 critical skills:

System Administration

Business

Analysis

Data

Architecture

First 12 Months

Tools Netsuite

Spent learning the system and fixing past mistakes , meaning little net-positive impact during this period.

Admin netsuite

"With an average tenure of just 2.8 years, the lifecycle of a NetSuite administrator is riddled with challenges: slow onboarding, short-term fixes, and long-term gaps in expertise. Why invest in this cycle when a managed service can provide stability and the full range of skills you need?"

Final Year

Resume Netsuite

Focused on building their resume for the next job rather than driving long-term value for the company.

3-4 Year

Client Netsuite
Question Netsuite

Without proactive maintenance and optimization, NetSuite customers often begin to question the platform’s value.

5-6 Year

Cloud Netsuite

Many companies face the need for a new implementation—either rebuilding their system from the ground up or migrating to another platform due to lack of optimization.

Key Drivers of Diminished Value :

  • Poorly maintained configurations.

  • Misalignment with evolving business needs.

  • Lack of skilled oversight to adapt the system.

"Doing nothing with your NetSuite platform isn't neutral—it’s costly. By year three, many companies start to lose confidence in their investment, and by years five or six, they face the expensive reality of a rebuild or replacement. Avoid this fate with proactive managed services that ensure long-term value."

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Managed success is designed to scale to your needs, and we've a resourcing model that fits.

From 30 Users to

3000 Users

In 1 or

50 Countries

Trading through 1 or

1000 Subdiaries

Global Reach

Asia

​Supporting 1,400 users across 42 countries and servicing 350 subsidiaries

Efficient Team Size

Team Netsuite

A highly skilled team of just 20 specialists delivering results for a global client base.

Experience Depth

Group

Business analysts with 5-10 years of experience each.

Engagement managers with 10-15 years of experience each.

Established Success

Checked

Operating for 5 years, bringing proven expertise in NetSuite administration.

"At EtterRamli, scale meets specialization. Our team of 20 experts supports 1,500 users across 42 countries and 350 subsidiaries, ensuring personalized attention and a global perspective. With over five years of experience and deep expertise (5-15 years per team member), we deliver unmatched stability and results."

 NetSuite Administrator Problem

Netsuite question

"The average NetSuite admin lasts only 2.2 years—leaving companies stuck in a constant cycle of onboarding, firefighting, and turnover."

question Netsuite

"Most admins can only master 1 of 3 key skills, leaving critical gaps in system oversight."

Risks of Inaction for NetSuite Customers

note

"By year three, businesses often question their investment in NetSuite, and by year six, they face a costly rebuild or replacement."

note

"Up to 60% of NetSuite’s potential value can go unrealized without skilled oversight and proactive maintenance."

How We Solve It

EtterRamli’s Value Proposition

checked

"With a team of just 20 experts, EtterRamli supports 1,500 users in 42 countries—proof that expertise, not headcount, delivers results."

checked

"Our team’s combined experience exceeds 200 years, ensuring that your NetSuite environment is in the best possible hands."

checked

"EtterRamli is your long-term partner, delivering stability where internal hires cannot. For five years, we've been the 'forever home' for businesses seeking sustained success with NetSuite."

Customer Success Outcomes

Productivity Gains

grow

Stress

reduction

think

Skills and Capabilities of Staff 

CPA, NS Certified Admin, NS Certified Developer

CPA-seal
Netsuite Certified

Establish credibility through client voices

See our topic based testimonials

Netsuite experts

Long-Term Partnership Testimonials

Netsuite team

Problem-Solving Narratives

Netsuite admin

Global Reach and Support

Netsuite solution

Innovation and Adaptability

Netsuite optimizing

Cost-Effectiveness and Efficiency

Long-Term Partnership Testimonials

Etter+Ramli

"Working with Etter+Ramli transformed our business. As a tech startup struggling to gain traction, their team not only revamped our website but optimized our platform for better UX, leading to a 60% increase in user engagement. Their industry-specific insights into the tech sector helped us tailor our digital presence, attracting investors and new customers alike. We couldn't be happier with the results!"


— Sarah Lee, CEO, InnovateTech Solutions 0

How We Broke The Cycle

"Don’t take our word for it—see how businesses like yours escaped the ride and found lasting success."

Operational inefficiencies, especially in internal admin management, can significantly impact a business's finances. Repetitive tasks like data entry, fragmented processes, outdated tools, and unclear accountability drain time and resources.

Hidden Costs to Assess:

  1. Wasted Time: Manual tasks reduce time for strategic activities.

  2. Employee Productivity Loss: Demotivation from monotonous work lowers efficiency.

  3. Increased Errors: Manual processes often lead to costly mistakes.

  4. Missed Opportunities: Time spent on inefficiencies delays growth initiatives.

Assessment and Mitigation:

  • Time Audits: Track time spent on repetitive tasks.

  • Cost Analysis: Calculate the financial impact of errors or delays.

  • Automation: Implement tools to streamline workflows.

  • Process Reviews: Regularly evaluate and optimize procedures.

By identifying and addressing these inefficiencies, businesses can reduce costs, boost productivity, and allocate resources more effectively.

Meet our
Experts

At Etter+Ramli, our diverse and dedicated team brings together industry experts and skilled developers. With a passion for innovation and a commitment to excellence, we collaborate closely to deliver tailored solutions that exceed client expectations. Our team thrives on solving challenges, fostering growth, and driving success across various industries.

Engagement Manager

E+R

Technical Developer

Team Netsuite experts

Functional BA

Optimizing Netsuite

Commercial Expert

Netsuite solutions
Organisation Netsuite
Todd - Etter & Ramli

Todd Kimpton

Founder & Managing Partner

Todd Kimpton, a certified Accounting Professional hailing from Australia and now based in Singapore, has been at the helm of Etter+Ramli since 2012. His journey in the realm of finance and technology began with NetSuite in 2001 as a client. 

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Ria - Etter Ramli

Ria Richardson

VP, Global Sales & Customer Growth

Ria Richardson holds the esteemed position of Vice President of Global Sales Etter+Ramli Asia - for Oracle NetSuite Users (Client side). She has spearheaded partner programs and sales initiatives for leading brands such as IBM, EMC, Oracle, Microsoft, and NetSuite, always staying on top of her game and delivering results quarter by quarter. 

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Bernadette Etter+Ramli

Bernadette Evardone

Engagement & Success Manager

​Bernadette Evardone is an Asia-based NetSuite Certified professional who showcases a remarkable mix of skills and dedication to clients. Bernadette stands out as a seasoned expert in the field.

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Jude - Etter + Ramli

Jude Arpon

Senior NetSuite Technical Developer

Jude Arpon, a seasoned Asia-based Senior Developer, dedicates his expertise to various projects in this dynamic environment of NetSuite integration. His extensive background and expertise position him as a valuable asset in the development landscape, reflecting a deep-rooted dedication to excellence and innovation in his craft. 

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Need help with your contract renegotiation

Get a conversation Ria opened today.

The company logo and brand name owned by EtterRamli image.

Etter+Ramli is a managed service provider that is focused on enabling NetSuite customers to get  more value from their investment.

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​​​Etter+Ramli Head Office

160 Robinson Road
#14-04 Singapore Business Federation Center
Singapore (068914)




Etter+Ramli Vietnam
 

No. 5 – TT22 TW Dang & Bao Nhan Dan complex - Trinh Van Bo Street – Xuan Phuong Commune - Nam Tu Liem District – Hanoi, Vietnam

Etter+Ramli US
 

205 Ken Pratt Boulevard
Suite 120, Longmont CO 80501

897 Albion Ave SE Ocean Shores

WA 98569 (Satellite office)

Etter+Ramli Australia

Level 1/1386 Toorak Rd,
Camberwell, Victoria, 3124

©2024 by Etter+Ramli LLP, Managed Success for NetSuite. 

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