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Why settle for short-term patches when your NetSuite could be the foundation of your long-term success? Find the solution you need to thrive.
Managed Success is Etter+Ramli's proprietary methodology designed to help NetSuite users extract maximum business value from their systems.
Our Four Pillars
Our Managed Success Services
Trusted Independent NetSuite Solution Provider
Third Party Support
Our methodology "Managed Success" incorporates all end-user support and system maintenance. Users are kept running at their peak, and the feedback received from the users drives the productivity improvements which got to the heart of system efficiency and data excellence.
Managed Services
Our methodology "Managed Success" incorporates allowance that seeks to drive system productivity and efficiency. We incorporate all of the skills needed to work with the systems' functional configuration and users, the technical scripts, and the consulting to help plan productivity improvements with management.
Consulting
We understand the NetSuite system, and the commercial ecosystem well. We actively consult with clients on Rescuing failed or failing implementations. We also consult with clients on their commercial exposure to NetSuite and help to get better terms from the vendors. In all our consulting efforts, we work for the client.
Meet our Experts
Todd Kimpton
Founder & Managing Partner
Todd Kimpton, a certified Accounting Professional hailing from Australia and now based in Singapore, has been at the helm of Etter+Ramli since 2012. His journey in the realm of finance and technology began with NetSuite in 2001 as a client. In 2007, Todd joined the Professional Services practice of NetSuite in Singapore, from where he was promoted to Head up NetSuites APAC 'Tiger' Shark customer retention program, an official escalation path for at-risk customers to reach senior management. In 2012, Todd transitioned into the NetSuite partner network as a Senior Partner with Shearwater (Solution Provider) before founding Etter+Ramli, an independent NetSuite Managed Service practice highly esteemed by a multitude of clients.
With a robust client base spanning across 36 countries and supporting over 950 users, Etter+Ramli is dedicated to providing practical solutions to common post-go-live business challenges. By entrusting your NetSuite administration to Etter+Ramli, you gain access to a team of certified professionals ready to complement your engagement manager or internal team effectively.
Ria Richardson
VP, Global Sales & Customer Growth
Ria Richardson holds the esteemed position of Vice President of Global Sales Etter+Ramli Asia - for Oracle NetSuite Users (Client side). She has spearheaded partner programs and sales initiatives for leading brands such as IBM, EMC, Oracle, Microsoft, and NetSuite, always staying on top of her game and delivering results quarter by quarter.
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With an impressive career spanning over 27 years in sales and marketing,
Ria has consistently demonstrated her ability to drive revenue growth and foster new business opportunities across diverse industries and regions. Having previously worked for Oracle NetSuite, Ria is focused on assisting clients in negotiating more favorable terms, effectively reducing the typical annual increase of 15% to 20% and significantly lowering base costs. This strategic approach results in substantial savings for our clients, amounting to tens of thousands of dollars each year.
Bernadette Evardone
Engagement & Success Manager
Bernadette Evardone is an Asia-based NetSuite Certified professional who showcases a remarkable mix of skills and dedication to clients. Bernadette stands out as a seasoned expert in the field. Her expertise and experience reflect a profound commitment to excellence in her work, making her a valuable asset in the industry. As an Engagement Manager in Etter+Ramli, Bernadette leads client success by deploying her Certified Public Accountant (CPA) and 11 years of NetSuite certifications into clients daily:
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SuiteFoundation
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NetSuite Administrator
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ERP Consultant
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Financial User
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SuiteAnalytics
Which keeps them looking at productivity growth and quality reporting.
Jude Arpon
Senior NetSuite Technical Developer
Jude Arpon, a seasoned Asia-based Senior Developer, dedicates his expertise to various projects in this dynamic environment of NetSuite integration. His extensive background and expertise position him as a valuable asset in the development landscape, reflecting a deep-rooted dedication to excellence and innovation in his craft. With a remarkable 13 years of experience in NetSuite, Jude's technical proficiency spans over 24 years, encompassing a diverse skill set that includes SuiteScript, Ruby on Rails, Javascript, ExtJS, and Webservices Integration. His experience over the years has included:
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Application & Web-based system development
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Project Management leading teams of 2 to 14 members – project dependent
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Software Development Life Cycle
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Customization of SDLC procedure
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System Integration with NetSuite