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Welcome to our blog, your go-to destination for valuable insights, expert advice, and the latest updates in the industry. Here, we connect like-minded individuals, share innovative ideas, and explore emerging trends that shape our world.

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Strategic Autonomy in Finance: A Data-Driven Analysis of NetSuite AI for AP Automation
Etter+Ramli’s recent pilot demonstrates a data-driven pathway to shift high-volume, repetitive tasks—specifically Accounts Payable (AP)—from human-intensive operations to machine-driven processes. This is the core of our ZeroTouchERP vision: unlocking smarter workflows by aligning AI precision with human governance.
Todd Kimpton
Jan 203 min read


The Productivity Paradox: How Our Clients Cut NetSuite Costs by 8.7% While Growing Transactions by 7.4%
The Productivity Paradox: How Our Clients Cut NetSuite Costs by 8.7% While Growing Transactions by 7.4%
Todd Kimpton
Nov 18, 20253 min read


Why Your Software Vendor's Definition of 'Success' Could Be Holding You Back
Why Your Software Vendor's Definition of 'Success' Could Be Holding You Back?
Todd Kimpton
Aug 21, 20253 min read


Beyond Go-Live: Redefining Software Success Metrics for Long-Term Value
Going live with new software is often celebrated as the ultimate milestone, but for mid-market companies, it’s only the beginning. True success isn’t defined by implementation day—it’s measured by the long-term performance, productivity, and value your system delivers across the business.
Todd Kimpton
Aug 21, 20253 min read


Unpacking Vendor-Centric Customer Success: A Tactical Viewpoint
Written by: Todd Kimpton In the intricate dance of software deployment, the notion of "customer success" frequently finds itself at the...
Todd Kimpton
Mar 12, 20253 min read


When Renewing Your NetSuite Subscription Becomes a Nightmare
When Renewing Your NetSuite Subscription Becomes a Nightmare

Ria Richardson
Feb 1, 20243 min read


The Truth About SaaS Management: Unveiling the Realities and the Role of Managed Services
Written by: Todd Kimpton There's a common presumption in the business world – that Software as a Service (SaaS) applications remove all...
Todd Kimpton
Jan 9, 20243 min read


Managed Success: The NetSuite Power in the Transportation Services Industry
Operational managers know the importance of reliable, efficient services. In the transporting industry, a managed service provider is...
Rem Cabillas
Nov 4, 20233 min read
Unlocking the Suite: A Strategic Approach to Long-Term Productivity
Written by: Todd Kimpton As a mid-size global NetSuite user, you have likely engaged in the "Unlocking the Suite" phase. It's a stage...
Todd Kimpton
Sep 20, 20233 min read


How Managed Success with E+R Revolutionizes NetSuite Approval Processes
In today's fast-paced business environment, efficiency and productivity are paramount. NetSuite users often need help with transaction...
May Diaz
Aug 8, 20233 min read


Demystifying NetSuite: How E+R Makes It Simple and Hassle-Free
As a mid-size company operating in a fast-paced, global business landscape, mastering your Enterprise Resource Planning (ERP) system is...
Todd Kimpton
Jun 15, 20232 min read


Etter+Ramli’s Advanced Customer Support Plus Unlocks Your Success with NetSuite
NetSuite is configurable business software, and as is often apparent in similar systems a user’s needs sometimes differ from the...
May Diaz
Sep 15, 20223 min read


The Essential Guide to Ensuring Customer Success
Customer success is more than just a rebranding of quality customer support, as it involves a fresh mindset to establish a relationship...
Todd Kimpton
Jun 15, 20215 min read
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